Privacy Policy

Privacy Policy LF Mendes, Clinical Psychologist Inc is committed to protecting the privacy and confidentiality of all website visitors and clients. This Privacy Policy outlines how personal information is collected, used, stored, and protected in accordance with the Protection of Personal Information Act (POPIA) of South Africa and accepted international privacy standards.

1. Purpose of the Policy

The purpose of this Privacy Policy is to inform users of this website about how personal information is collected, managed, and safeguarded. By using this website, you consent to the terms of this Privacy Policy.

2. Information Collected

This website may collect personal information that you voluntarily provide, such as your name, contact number, and email address when completing the contact form. Non-personal information, such as browser type, device information, and general website usage data, may also be collected through cookies or analytics tools.

3. How Information is Used

Personal information is used solely for professional communication, scheduling consultations, and responding to client queries. Information is never sold, shared, or disclosed to third parties except when legally required or with your explicit consent.

4. Data Protection and Storage

All reasonable technical and organisational measures are implemented to safeguard personal information against loss, misuse, unauthorised access, disclosure, or alteration. Information submitted through this website is stored securely and retained only for as long as necessary for professional or legal purposes.

5. Cookies and Analytics

This website may use standard cookies or analytics tools (such as Google Analytics) to understand general user behaviour and improve website performance. Cookies do not collect personally identifiable information and can be disabled via your browser settings.

6. Third-Party Disclosure

LF Mendes, Clinical Psychologist Inc does not share, sell, or rent personal information to any third party. Information will only be disclosed when required by law or with the individual’s explicit consent.

7. User Rights under POPIA

In accordance with the Protection of Personal Information Act (POPIA), users have the right to access, correct, or request the deletion of their personal information. Requests should be submitted in writing to the contact details provided below.

8. Contact Details

For questions, concerns, or requests regarding this Privacy Policy, please contact: LF Mendes, Clinical Psychologist Inc Johannesburg, South Africa Email: lesliefariamendes@gmail.com

9. Effective Date

This Privacy Policy is effective as of October 2025 and may be updated periodically to reflect changes in legal or operational requirements